Sign Guestbook Back to American Air Masters
| Date | 2023-08-31 |
| Location |  |
| Message | This company is so reliable, fast, knowledgeable, very honest & friendly. Called this morning for an appointment, he was here in less than an hour, explained everything he was doing, did not proceed until he got your permission. I will definitely use them again. It’s so nice to still have reputable companies out there that won’t steer you wrong. Thank you so very much for this young man that came to my house. Btw- found their ad in the AD page’s magazine that I get monthly. GOD BLESS this company!   |
| Date | 2023-08-30 |
| Location | |
| Message | Just wanting to show my appreciation to the awesome team at American Air Masters. I called last week to get a bid on a new heat pump system. Curtis came right out and explained several things and gave me a bid. I called later in the day to set up appt for a full replacement. His bid beat several competitors. The crew that came out to replace the system were some of the nicest, knowledgeable, and hard working guys I've met. The techs, Jeff, Jimmy and Chris were very impressive and worked hard to get my new unit up and running. The entire process went great. Super great bunch of guys. Would highly recommend!! |
| Date | 2023-06-24 |
| Location | |
| Message | thanks to everyone at American Air Masters for the great job on my ac install!they always do what they say.if you need ac or heat work done on your system please do yourself a favor please call them! hats off to Jimmy and Jeff wow what a team.told complete job would start at 9am be done between 2 and 4 job done at 3 thats service THE Pikes Larry and Connie. |
| Date | 2023-05-08 |
| Location | |
| Message | American Air Masters installed my A/C system back in 2015 and I have relied on them ever since for all maintenance or service needs. Last Thursday I noticed the house was not as cool as it normally is and when I called the office I was able to schedule a tech to come out the same afternoon to check it out. The system I have runs great with the exception of a coil issue with the manufacturer. Curtis himself has gone to bat for us numerous times and continues to make our life easier and more comfortable. On Friday Curtis came out himself to check our system and answer any and all questions we had regarding our specific situation and options available to us. I highly recommend American Air Masters!! Thank you Curtis for once again taking care of us. |
| Date | 2021-07-14 |
| Message | I called American Air Masters about the only issue we experienced 3 years after the install of a new unit. After attempting to see if a technician was free between calls, Curtis came to fix the problem himself within two hours. There is no better customer service in the business! Great work at affordable prices. STAND BEHIND THEIR WORK! |
| Date | 2021-06-15 |
| Location | |
| Message | Our AC went out last night, so I called American Air Masters and another big name company. When the technician from the big name company came out, he checked the system and said that he could replace the contacts, starter, and fan motor, but that it might not fix the problem because he thought the compressor was bad. He recommended that we replace the whole system. When Curtis Dorsey from American Air Masters came out, he checked the system and found that the only problem was that the unit was not getting full power because the two-sided On-Off breaker switch was burned out on one side. Within 20 minutes, our AC was back ON. I would definitely recommend American Air Masters for new and existing service!! |
| Date | 2021-04-10 |
| Location | |
| Message | I highly recommend American Air Masters. They were on time, quick to repair our a/c unit (freon needed) and even came back out on a Friday evening when the unit wasn't responding to the thermostat. Thank you American Air Masters. Our unit is old and I will definitely be calling back them when its time to replace the unit. |
| Date | 2021-03-26 |
| Location | |
| Message | If you are looking for a better deal, price, VALUE, you have found the place!! I was scheduled for next week but at the last minute had to go out fo town. I called Michelle, told her the situation and she schedule for immediately for later that day. Greg was running alittle behind....no problem...Michelle called and informed me of his ETA. Fantastic communication!! Greg showed up, (WITH NO DIAPER MASK OVER HIS FACE THANK GOD) and did a great job. He was in and out...(we're in the middle of a house renovation) so he added no additional stress. Excellent company, SERVICE IS OLD FASHION, the staff are problem solvers. Enough said!! People, you need not look any further. |
| Date | 2021-01-04 |
| Location | |
| Message | I got my full unit installed by American Air Masters back in 2012. It’s been a great system! Heater acted up not heating regularly in November. Decided to call them today January 04,2021. Steve came out and cleaned a sensor that was dirty not allowing the unit to heat properly. I thought it would be worse. He showed up shortly after my phone call and was out in about 15 minutes. Love the customer service! Thanks to all at American Air Masters for a quality unit and excellent affordable service!!!! |
| Date | 2020-12-18 |
| Location | |
| Message | American Air Masters is truly top notch in this industry. Curtis was extremely thorough in answering all our questions regarding replacing one of our AC units. He was trustworthy and easily accessible before and after the replacement was complete. His team did a great job with installing the unit and explained everything we needed to know about its operation. I also want to compliment Cheryl, Curtis's wife, who manages the office. She was so genuine and such a delight to speak with during each phone encounter. We will recommend American Air Masters to anyone and everyone. |
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