Message | I had our units serviced by another company and within a week, I had water leaking on the ceiling. Although the unit was originally hung wrong during building (18 years ago), the first company never made an effort to clear the problem (drain line), but was ready to sell me a new unit. I contacted American Air Masters, Curtis came by, told me what the problem was and suggested contacting the first company to see if they would make it right. After speaking to their service manager, it was clear they were not the company to do business with. I called Curtis back, scheduled a new install, and he came by over the weekend, to clear the drain line, to keep water off my ceiling till install day. The next Friday, his crew of Jeff, Earl, and Andrew were here on time, kept me informed each step of the way from demo to install and were complete and out the door in just over 4 hours. The crew did the entire job in total excellence and ensured the work area was cleaned up before they departed. If you need HVAC service or a complete system installation, American Air Masters is the way to go. |