Go Back   UltraGuest Forum > UltraGuest Forums > Guestbook Support

Reply
 
Thread Tools Display Modes
Old 01-22-2008, 02:32 PM   #1
[email protected]
 
Join Date: Jan 2008
Posts: 3
Question Guests Unable To Post Private Messages

Dear Community.

I was wondering if this issue was just tied into my guestbook or whether any one else is having the same issue but as of yet is unaware?

When a guest posts on my guestbooks and they select the tick box for Private Message the message is displayed as normal. This feature used to work up until the message filtering was introduced for Spam & Awaiting Approval.

I was only alerted to this after a guest said they had posted a Private comment which was then publically displayed. I was able to manually change this to Private in the Control Panel afterwards but having personally posted my own messages the same thing happends

Last edited by [email protected]; 01-22-2008 at 02:34 PM. Reason: spelling error
support@djatom.co.uk is offline   Reply With Quote
Old 01-22-2008, 03:12 PM   #2
Andreas
UltraGuest Admin
 
Join Date: Nov 2003
Location: Oslo, Norway
Posts: 746
Default Re: Guests Unable To Post Private Messages

Just to make sure that I understand you:
  1. You have chosen to approve all new messages
  2. Someone posts a message in your guestbook and makes it private
  3. You get an e-mail saying that you have a message pending your approval
  4. You visit the Control Panel to approve the message
  5. Not knowing if the message was intended to be private, you make it public
This is a known limitation in the system:

http://www.ultraguest.com/forum/proj...ueid=13#note84

I have now changed the notification e-mails so that you will know that the message was intended to be private. The e-mail also says that you must make the message Private when changing the status.

I do realise that this is not a very good solution, but it is the best solution for now until the database structure is changed.
Andreas is offline   Reply With Quote
Old 01-22-2008, 07:24 PM   #3
[email protected]
 
Join Date: Jan 2008
Posts: 3
Question Re: Guests Unable To Post Private Messages

Hello Andreas,

Thanks for your more than prompt reply.

Unfortunately this was not what I meant but since that issue was apparent also then I am sure some one will have benefited.

My issue to try and put it simpler is that I do not have the message approval set up and guests are welcome to post any comments.

When posting a message there is a tick box to the right of the country selection drop down menu. If you tick this the message should be displayed as Private on the guestbook to other viewers and then only readable once signed into the control panel.

At the moment these messages are automatically made public regardless of ticking the Private box or not.
support@djatom.co.uk is offline   Reply With Quote
Old 01-24-2008, 12:22 PM   #4
Andreas
UltraGuest Admin
 
Join Date: Nov 2003
Location: Oslo, Norway
Posts: 746
Default Re: Guests Unable To Post Private Messages

Thanks again!

Just to make that I got you right this time:
  1. User creates a private message by checking the private box
  2. The message becomes public even though it should be private.
This issue has been fixed!
Andreas is offline   Reply With Quote
Old 01-24-2008, 05:52 PM   #5
[email protected]
 
Join Date: Jan 2008
Posts: 3
Thumbs up Re: Guests Unable To Post Private Messages

That's spot on Andreas.

Thanks so much, I have checked this and can confirm it now works like before

Regards
James
support@djatom.co.uk is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Visitors Cannot Post Messages KingARTcouk Guestbook Support 1 12-24-2007 05:37 PM
Small improvement: Private messages redirect Andreas Announcements 0 07-27-2006 01:15 PM
Re: Private Messages everyrock Guestbook Support 2 12-10-2005 02:13 PM
Guestbook messages being private pncool Guestbook Support 2 01-19-2005 03:45 AM
Private messages Andreas Guestbook Support 0 12-06-2003 10:35 AM


All times are GMT -5. The time now is 10:44 PM.


Page generated in 0.03845 seconds with 10 queries