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Old 08-06-2005, 10:11 PM   #1
tasha
 
Join Date: Aug 2005
Posts: 2
Default Forgotten User Id and Password

I had to register a new account because I couldn't get into the forum even though it showed I was logged in to one of my accounts. I have been trying to get into my other account and for some reason it tells me my username or password is incorrect. I thought I knew what my user name and password were, but it's not working. My website is www.lorifranke.com recently changed to www.lorifranke.net. However, both are still active addresses. Could you help me out please????

Thanks!
Deb
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Old 08-07-2005, 04:52 AM   #2
Andreas
UltraGuest Admin
 
Join Date: Nov 2003
Location: Oslo, Norway
Posts: 746
Default Re: Forgotten User Id and Password

Hi,

Forum accounts and guestbook accounts are not related. So if you sign up for a guestbook you also have to register for a forum account and vice versa.

If you have lost your forum user name or password, please use this form:
http://forum.ultraguest.com/login.php?do=lostpw

If you have lost your guestbook password, please use this form:
http://www.ultraguest.com/members/lostpassword.php

Both links above require that you know your email. If you don't know or have changed your email, please let me know.
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Old 08-07-2005, 05:29 PM   #3
tasha
 
Join Date: Aug 2005
Posts: 2
Default Re: Forgotten User Id and Password

The user and password I thought was right undoubtedly isn't. I've tried every email account I have and none of them work for this account. I was wondering is someone changed them somehow. Please email me the user name and password to www.lorifranke.com - changed to www.lorifranke.net. If I don't receieve the email I will let you know.

Thanks!
Deb
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Old 08-07-2005, 08:19 PM   #4
Andreas
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Join Date: Nov 2003
Location: Oslo, Norway
Posts: 746
Default Re: Forgotten User Id and Password

I've sent a password to the email linked to the URL www.lorifranke.com.
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